THIS BUSINESS IS NOT BBB ACCREDITED

Barrera-AutoSales.com

(888) 268-7099 2201 Columbus Rd, Deming, NM 88030

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Description

This company's business is Auto Dealers - Used

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Length of time business has been operating7 complaint(s) filed against businessFailure to respond to 7 complaint(s) filed against business7 serious complaint(s) filed against businessOverall complaint history with BBBAdvertising issue(s) found by BBB

Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 5
Billing / Collection Issues 0
Problems with Product / Service 2
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 7

Additional Complaint Information

The BBB has received several serious complaints against this company. Complainants allege after sending money via Money Gram as payment for vehicles, payment reciept is verified and all communications with the company cease. The complainants are not able to obtain a response regarding delivery of the vehicle or a refund through emails or telephone messages. We urge all consumers who have had any contact with this company, whether or not they have been a victim, to file a complaint with the Internet Crimes Complaint Center. Consumers can file a complaint with the Internet Crimes Complaint Center by visiting their website at www.ic3.gov. Using this online complaint form, consumers will also have the option of uploading attachments, including emails or other information they may have on this company.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    On August 13, 2009, the BBB of the Southwest, Inc. requested Barrera-AutoSales.com cease using the BBB name in their website advertising. Barrera-AutoSales.com is not an accredited business. Use of the BBB name without permission constitutes trademark infringement, is a violation of the trademark rights of the Council of Better Business Bureaus, Inc., in addition to false and deceptive advertising. Barrera-AutoSales.com did not respond to the cease request.

    What is BBB Advertising Review?

Additional Information

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99129223
BBB file opened: 8/13/2009 Business started: 8/12/2009
Licensing

In Colorado, companies selling vehicles must registered with the Colorado Department of Revenue Auto Industry Dealer Board. For information regarding licensing, consumers may call (303) 205-5604. In New Mexico, companies selling vehicles must registered with the New Mexico Motor Vehicle Division. For information regarding licensing consumers may call (888) 683-4636.

Contact Information
Jason Michaels - Contact
    Alex Kourany (Money Gram Recipient)Jack Stevens ()
Business Category

Auto Dealers - Used

Alternate Business Names
Barrera-AutoSales.comBarrera Auto SalesBarrera AutoSales
Alternate Web Sites
Industry Tips
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This company has stolen the identity of a BBB Accredited Business. This company is not located at the Columbus Rd address in Deming. This company allegedly offers used vehicles for sale online via their website, www.barrera-autosales.com. This company is not affiliated with the BBB Accredited Business, Barrera Auto Sales located in Deming, New Mexico. This website also displays the BBB logo, which then links to a fraudulent BBB report. Barrera-AutoSales.com is NOT a BBB Accredited Business and the unauthorized use of the BBB logo and the distribution of the fraudulent BBB report, constitute trademark infringement upon the BBB's federally registered trademark rights. A separate report for the BBB Accredited Business, Barrera Auto Sales, is available upon request by calling the BBB of the Southwest at (505) 346-0110.

It has come to our attention that there is yet another company making the same offer on a different website, www.stars-automart.com, and claiming to be located in Denver, Colorado. The Denver BBB reports the same findings. Stars-Automart.com is using an unauthorized BBB logo to link to another fraudulent BBB report with the Denver BBB. Consumers may follow this link to view the report from the Denver BBB, http://www.bbb.org/denver/business-reviews/auto-dealers-used-cars/stars-auto-mart-in-denver-co-90105176.