TOP 5 COMPLAINT INDUSTRIES FOR 2006  
   
03/14/2007

In 2006, the Better Business Bureau of the Southwest processed approximately 3400 complaints. The top five industries receiving those complaints were:

Ranking Industry # of Complaints
1. Auto Dealers - New 152
2. Retail Merchandise by Internet - General 115
3. Building Contractors - General 112
4. Auto Repair Services - General 94
5. Furniture Retail 83 - tie
5. Loans - Payday, Check Cashing & Title 83 - tie


Certain industries have historically had high complaint volumes, (i.e., Auto Dealers, Building Contractors, Auto Repair Services). However, two industries that are increasing in volume are Retail Merchandise by Internet and Payday, Check Cashing & Title Loans.

The BBB of the Southwest urges consumers to check out a company's report before doing business with them. Contact our offices at 505-346-01110 or 800-873-2224.

The BBB of the Southwest urges consumers to check out a company's report before doing business with them. Contact our offices at 505-346-0110 or 800-873-2224.